Privacy Policy
Last updated: September 8, 2026
TheFuseGroup Inc. ("The Fuse Group", "we", "us" or "our") operates www.thefusegroup.ca. This policy explains what information we collect through the site, how we use it, and the choices you have. It applies to this website only, not to work performed on your property, which is governed by the terms of your service agreement or quote.
Information we collect
When you submit a quote request or contact form, we collect what you provide directly — typically your name, phone number, the type of work and preferred timing, and any project details you include. If you email or call us, we collect whatever information is exchanged in that conversation.
Like most websites, our hosting provider automatically logs standard technical information (such as IP address, browser type, and pages visited) for security and performance purposes. We do not currently use third-party advertising trackers or analytics cookies on this site.
How we use it
We use the information you submit to respond to your request, schedule and carry out work, answer questions, and keep records required for our business and licensing obligations. We do not use it for unrelated marketing without your consent.
How we share it
We do not sell or rent your personal information. We may share it with service providers who help us run our business — for example, hosting, email, phone and scheduling tools — solely to provide those services to us, and under obligations to protect it. We may also disclose information if required by law, such as in response to a valid legal request.
Data retention and security
We keep information for as long as needed to complete your request, meet our bookkeeping and licensing obligations, and resolve any disputes, after which it is deleted or securely archived. We take reasonable technical and organizational steps to protect the information we hold, though no method of transmission or storage is completely secure.
Your rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you can ask to see the personal information we hold about you, ask us to correct it, or withdraw consent to its use, subject to legal and contractual limits. To make a request, contact us using the details below.
Children's privacy
This website is intended for adults seeking electrical and building services. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time to reflect changes to our practices or for legal reasons. The date at the top of this page shows when it was last revised.
Contact us
Questions about this policy or your information can be sent to info@thefusegroup.ca or by calling 905 699 4931.